When setting up the network for your business, it’s essential to select the equipment that fits your company’s size, layout, and data requirements. Every business will need a router, a basic switch and an access point to get started. Some businesses may require additional equipment such as firewalls, IP phones or layer 3 switches. If you have more questions or need further assistance, feel free to reach out. We’re here to help!

For all items on our website, we offer free Ground shipping to the continental United States. If for any reason you need a different shipping method, please contact a member of our team at (984) 225-1600 and we will provide you with a shipping quote. Also, if you would like to use your own shipping service, we accept labels or we can create a label on your behalf using your Carrier account information.

If you have not already done so, create an account on our website with the same email address you used during checkout. After you login, all of your past orders will be automatically added to your new account. Inside each order, you will see an update from our team with the tracking number for your order! If you do not prefer to create an account, check your email! You should have received an email with the tracking information from our team. If not, please reach out to us and we will be happy to provide you with the tracking information.

Yes. Items from our own shelf, sourced and refurbished units come with a 90-day warranty from the invoice date, and defective units are repaired, replaced or credited. Unopened, factory-sealed items can be returned within 30 days for a refund to the original payment method. Opened items are reviewed case by case, with a 25% fee if they are no longer sealed. Every return needs an RMA; see our Refund and Returns Policy.

Your online search came up empty? Don’t worry, we’ve got your back! Sourcing hardware since 2011 and a global supply network allow us to track down almost anything you need. Just contact us and we will be more than happy to assist!

Yes! If you have any equipment that needs to be recycled or that you are looking to sell, please get in touch with us! We have a team here in North Carolina that can come to your site to decommission the hardware for you!

Yes! Each of the members of our sales team has multiple years of experience with all of the industry leading manufacturers. Our team will work with you to understand your requirements and recommend a cost effective, readily available solution.

Yes we do! If you are interested in setting up payment terms, please reach out to our support team at (919) 825-0900. Our easy application process can have you approved for terms within about an hour!

All used items sold by Link US are put through a rigorous testing and refurbishment process. Our engineers test equipment to ensure all features are working properly. This includes testing the equipment for power/data/PoE, ensuring the software is loaded correctly and reset to factory defaults, and to ensure all system components are operating as expected.

Although the default checkout option on our website is PayPal, you do not need to have a PayPal account to checkout. During the checkout process you will see PayPal provides you an option to use a debit or credit card. If you prefer to pay via Wire or ACH, please get in touch with our support team at (919) 825-0900 and we will be happy to assist you!