Juniper Care Support – SVC-SWA-CP-100P

Juniper Care Software Advantage – Unlimited Incident – Service – 24 x 7 – Technical

Product Family: CloudPak

• Keeps your system optimally maintained with a predictable total cost of ownership
• Features new releases update service for dependable efficiency with peace of mind
• Unlimited Incident service duration to ensure maximum productivity and deliver timely results

Juniper Care Software Advantage provides comprehensive maintenance support for your software applications:

• Software Releases
• 24×7 global support for all issues
• Unlimited number of support requests
• Options to escalate your cases at any time
• Online support with access to tools, online forum, and Knowledge Base

Networking software has become increasingly important to the success of your business operation with the growing demand on mobile and cloudbased services. But to adequately protect and maximize your software investment requires an extensive support infrastructure to ensure software availability and reliability, and this presents increasing challenges with more advancing technologies and product innovations. Juniper Care Software Advantage can help you address these challenges and simplify your software operation.