Juniper Care Service – Service – 24 x 7 x 4 Hour – On-site – Exchange – Parts
Product Family: MX960; MX480; MX240; MX2020; MX2010; MX2008
- Gives you complete peace of mind and confidence in your results
- Features software support service that helps you handle any mishaps
- On-site service location for better reliability and ensure maximum productivity
- Parts service characteristics for better usability and increased efficiency
- 4 Hour – Parts Replacement service response time for timely completion with increased dependability
Service Description Juniper Care combines traditional 24×7 remote technical support, hardware replacement services, and online support. More than a simple break-fix service, Juniper Care helps you meet network demands with technical and operational support designed to keep your network running reliably, while at the same time protecting your high-performance networking investment.
- Access crucial support and lifecycle actionable insights through Juniper Support Insights Operational Dashboards and Reports based on your network.
- Integrate your customer relationship management (CRM)/ticketing systems with Juniper’s through a set of easy-to-use and well-defined Juniper Support APIs to provide B2B integration.
- Juniper Care improves staff productivity and decreases operational costs through award winning 24×7 support and automation
- Easily migrate to Juniper Advanced Care or Juniper Premium Care as your network grows and you require more features.
General Information
| Manufacturer | Juniper Networks, Inc |
| Manufacturer Part Number | B-SVC-SDCE-M7R-RB |
| Brand Name | Juniper |
| Service Name | Care Service |
| Product Type | Service |
Service Information
| Service Main Type | Exchange |
| Service Characteristic | Parts |
| Service Description | 24x7x4 Hour |
| Provided Support |
|
| Service Response Time | 4 Hour – Parts Replacement |
| Service Location | On-site |
| Product Supported | Juniper MPC7E-MR-RTU-RB |

