Juniper Care Service – Service – 24 x 7 x 2 Hour – Exchange – Parts
Product Family: ACX7000
- Gives you complete peace of mind and confidence in your results
- Features software support service for dependable efficiency with peace of mind
- Parts service characteristics for better reliability and ensure maximum productivity
- 2 Hour – Parts Replacement service response time for better accommodation with maximum reliability
Service Description Juniper Care combines traditional 24×7 remote technical support, hardware replacement services, and online support. More than a simple break-fix service, Juniper Care helps you meet network demands with technical and operational support designed to keep your network running reliably, while at the same time protecting your high-performance networking investment.
- Access crucial support and lifecycle actionable insights through Juniper Support Insights Operational Dashboards and Reports based on your network.
- Integrate your customer relationship management (CRM)/ticketing systems with Juniper’s through a set of easy-to-use and well-defined Juniper Support APIs to provide B2B integration.
- Juniper Care improves staff productivity and decreases operational costs through award winning 24×7 support and automation
- Easily migrate to Juniper Advanced Care or Juniper Premium Care as your network grows and you require more features.
General Information
Manufacturer | Juniper Networks, Inc |
Manufacturer Part Number | SVC-SD2-ACX71-32C |
Brand Name | Juniper |
Service Name | Care Service |
Product Type | Service |
Service Information
Service Main Type | Exchange |
Service Characteristic | Parts |
Service Description | 24x7x2 Hour |
Provided Support |
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Service Response Time | 2 Hour – Parts Replacement |
Product Supported | Juniper ACX7100-32C-AC-AO & ACX7100-32C-DC-AO |