Juniper Care Service – Service – 24 x 7 x 4 Hour – Exchange – Parts
Product Family: MX2008; MX2010; MX2020; MX240; MX480; MX960
- Gives you complete peace of mind and confidence in your results
- Features software support service for dependable efficiency with peace of mind
- Parts service characteristics for better reliability and ensure maximum productivity
- 4 Hour – Parts Replacement service response time for better accommodation with maximum reliability
Service Description Juniper Care combines traditional 24×7 remote technical support, hardware replacement services, and online support. More than a simple break-fix service, Juniper Care helps you meet network demands with technical and operational support designed to keep your network running reliably, while at the same time protecting your high-performance networking investment.
- Access crucial support and lifecycle actionable insights through Juniper Support Insights Operational Dashboards and Reports based on your network.
- Integrate your customer relationship management (CRM)/ticketing systems with Juniper’s through a set of easy-to-use and well-defined Juniper Support APIs to provide B2B integration.
- Juniper Care improves staff productivity and decreases operational costs through award winning 24×7 support and automation
- Easily migrate to Juniper Advanced Care or Juniper Premium Care as your network grows and you require more features.
General Information
| Manufacturer | Juniper Networks, Inc |
| Manufacturer Part Number | B-SVC-SD-MPC7GR |
| Brand Name | Juniper |
| Service Name | Care Service |
| Product Type | Service |
Service Information
| Service Main Type | Exchange |
| Service Characteristic | Parts |
| Service Description | 24x7x4 Hour |
| Provided Support |
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| Service Response Time | 4 Hour – Parts Replacement |
| Product Supported | Juniper MPC7E-10G-RTU-RB |

